Privacy Policy

DM Air Conditioning, LLC (“us”, “we”, or “our”) operates DMColdAir.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name, email and phone number (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, geographical location, and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this data.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information relevant to the Site.

SMS Communications and Consent

DM Air Conditioning, LLC may send text messages (SMS) to customers who have voluntarily opted in to receive communications from our company.

These messages may include appointment confirmations, scheduling updates, service reminders, technician arrival notifications, service follow-ups, and customer support communications.

Customers who separately opt in to marketing communications may also receive promotional messages, special offers, seasonal promotions, and information about our HVAC services.

By providing your mobile phone number and affirmatively opting in to receive SMS communications, you consent to receive text messages from DM Air Conditioning, LLC in accordance with your selected messaging preferences.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us through our website at https://dmcoldair.com/.

Consent to receive SMS messages is not a condition of purchasing any products or services from DM Air Conditioning, LLC.

For additional information, please review our SMS Terms & Conditions at https://dmcoldair.com/sms-terms-and-conditions/.

SMS Privacy and Data Sharing

DM Air Conditioning, LLC respects the privacy of our customers and is committed to protecting personal information collected through our website and SMS communications.

We may collect and use customer names, phone numbers, email addresses, service addresses, appointment information, and SMS consent records to provide HVAC services, communicate with customers, manage appointments, and deliver authorized text messages.

We may share customer information with trusted third-party service providers who assist with business operations, including scheduling, customer management systems, and SMS delivery, solely for the purpose of providing services on our behalf.

Mobile phone numbers, SMS opt-in information, and text messaging consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

All other categories of personal information will be handled in accordance with this Privacy Policy and applicable privacy requirements.

Customers may contact DM Air Conditioning, LLC through our website with questions regarding their personal information or SMS communication preferences.

SMS Terms & Conditions

DM Air Conditioning LLC (DM Cold Air)

Effective Date: November 2, 2026

SMS Messaging Program

By opting in to receive text messages from DM Air Conditioning LLC (DM Cold Air), you agree to receive SMS communications related to our HVAC services.

Depending on your selected messaging preferences, these communications may include:

Appointment confirmations and reminders

Service scheduling and technician arrival updates

Service follow-ups and customer support messages

Maintenance reminders

Promotional offers, seasonal specials, and marketing communications (only when separately authorized)

Consent to Receive Messages

Customers may opt in to receive SMS communications by voluntarily selecting the appropriate consent checkbox on our website or through another documented consent method.

Consent to receive text messages is not a condition of purchasing any products or services from DM Air Conditioning LLC.

Message Frequency

Message frequency may vary depending on your service appointments, customer inquiries, and messaging preferences.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. DM Air Conditioning LLC is not responsible for charges imposed by your mobile service provider.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message received from DM Air Conditioning LLC.

After opting out, you may receive a final confirmation message. No additional messages will be sent under the applicable messaging program unless you provide new consent.

Customer Support

For assistance with our SMS messaging program, reply HELP to any message or contact us directly:

DM Air Conditioning LLC (DM Cold Air)

Phone: (954) 304-0187

Website: https://dmcoldair.com/

Privacy

We respect your privacy and protect customer information in accordance with our Privacy Policy.

Mobile phone numbers, SMS opt-in information, and messaging consent records will not be sold or shared with third parties or affiliates for their own marketing purposes.

For additional information, please review our Privacy Policy.

Changes to SMS Terms

DM Air Conditioning LLC may update these SMS Terms & Conditions periodically to reflect changes in our messaging practices or applicable requirements. Updates will be posted on our website.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes To This Privacy Policy

This Privacy Policy is effective immediately and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact page.

Privacy Policy

Privacy Policy

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